Responsible Gaming

Gaming Should Be Entertainment

At Rolletto, we believe gambling should only ever be enjoyed as entertainment. It is not a reliable way to make money or solve financial problems. We encourage all players to gamble responsibly and within their means.

If you find yourself gambling to escape problems, chase losses, or spend more than you can afford, please seek help immediately.

Age Verification

In the United Kingdom, you must be at least 18 years old to gamble on Rolletto. We take age verification seriously and conduct checks during registration and account verification.

If you are under the legal gambling age in your jurisdiction, you must not use this service. Parents and guardians concerned about underage gambling should monitor online activity and speak to young people about the risks.

Warning Signs of Problem Gambling

Problem gambling can develop without you realising it. Check yourself against these warning signs:

• Gambling more frequently or with larger amounts to achieve the same excitement
• Chasing losses by gambling more to recover money you've lost
• Hiding your gambling from family, friends, or partners
• Neglecting work, studies, or personal relationships due to gambling
• Borrowing money to fund gambling or paying gambling debts with credit
• Feeling anxious, irritable, or restless when trying to reduce or stop gambling
• Lying about the amount of time or money spent gambling
• Using gambling to escape problems, stress, or negative emotions
• Failed attempts to cut down or control your gambling
• Gambling with money needed for essentials like rent, food, or utilities

If you recognise any of these signs in your own behaviour, please reach out for support immediately.

Self-Help Tools Available

Rolletto provides several tools to help you maintain control of your gambling:

• Deposit Limits: Set a maximum amount you can deposit within a specified timeframe (daily, weekly, or monthly)
• Loss Limits: Set a maximum amount you are willing to lose over a set period
• Reality Checks: Receive regular pop-up notifications reminding you how long you've been playing and how much you've spent
• Self-Exclusion: Temporarily or permanently close your account if you need a break from gambling
• Account Closure: Permanently close your account if you wish to stop gambling entirely

These tools are available in your account settings. We encourage you to use them to set boundaries that work for you.

Support Organisations and Resources

If you are struggling with gambling, professional support is available. In the United Kingdom, please contact:

UK Support Services

• GamCare – Free counselling and support for problem gambling
  www.gamcare.org.uk
  Phone: 0808 8020 133 (free, confidential, 24/7)
• GamStop – National self-exclusion scheme for online gambling in the UK
  www.gamstop.co.uk
  Self-exclude from all UK-licensed online gambling operators for 6 months to 5 years
• Gamblers Anonymous – Free peer support and 12-step programme
  Phone: 020 7384 3060
  www.gamblersanonymous.org.uk
• National Problem Gambling Clinic – NHS-affiliated specialist treatment service
  Phone: 020 7054 2000

International Support Services

• Australia: Gambling Help Online
  www.gamblinghelponline.org.au
• Canada: Responsible Gambling Council
  www.responsiblegambling.org
• United States: National Council on Problem Gambling
  www.ncpgambling.org
  National Problem Gambling Helpline: 1-800-522-4700
• Germany: Bundeszentrale für gesundheitliche Aufklärung (BZgA)
  www.bzga.de

All support organisations listed above offer confidential help. Speaking to someone does not mean you will face judgment – these services exist to support you.

If You Need Help, Please Reach Out

Problem gambling is treatable, and help is available. You do not have to struggle alone. If you or someone you know is affected by problem gambling, contact one of the organisations above today.

Remember: It is never too late to seek support.